All Solutions

Lab Case Tracking

Every crown, bridge, and denture tracked from the moment it leaves your office to the moment it's fitted.

The Problem

Lab cases get sent out and nobody tracks them properly. "Did the crown come back?" "When did we send it?" Spreadsheets get out of date within a week. Things get lost between the practice and the lab. Patients wait longer than they should because nobody noticed a case was overdue.

How It Works

1

Create a Lab Case

The dentist enters the case details — patient, work needed, shade, and lab. Takes under a minute.

2

Reference Number Generated

AI creates a unique reference number and sends an email to the lab with all the case details attached. No handwriting to decipher.

3

Status Tracked Automatically

The case moves through stages — sent, received by lab, in progress, returned, fitted. Everyone can see where things are at a glance.

4

Overdue Alerts

If a case hasn't come back when expected, the system flags it. No more chasing labs weeks after something should have arrived.

What You Get

Every Case Tracked End to End

From the moment it leaves your chair to the moment it's fitted. Nothing falls through the cracks.

Automatic Lab Emails

The lab gets a clear, typed email with everything they need. No more handwritten slips or phone calls.

Overdue Alerts

Get notified the moment a case is late. Chase it up before the patient's appointment, not after.

No More Spreadsheets

Ditch the shared spreadsheet that's always out of date. Everything lives in one system that updates itself.

Reference Numbers for Everything

Every case has a unique ID. When you call the lab, you both know exactly which case you're talking about.

Never Lose Track of a Lab Case Again

We'll set up a tracking system that fits your workflow. Every case accounted for, every time.

Book a Free Call